Harwick Premium Top Grain, Genuine Leather Waiting Room Chair with Sled Base [960L]
Office Chairs Unlimited Top Seller!
Stop replacing peeling office chairs. Welcome your clients with the uncompromised luxury of 100% genuine leather.
Most office chairs on the market today rely on "bonded leather" or synthetic alternatives. While they look fine out of the box, these cheap substitutes are made from shredded scraps and plastic coatings that quickly crack, flake, and peel under daily use.
The Harwick 960L breaks the mold by utilizing 100% genuine top-grain leather across all seating surfaces and armrests. It provides a rich texture, natural durability, and a professional aesthetic that synthetic competitors simply cannot replicate. Backed by a 10-Year Warranty on the heavy-duty steel frame, it is engineered to look as pristine in year ten as it does on day one.

Why Wise Businesses Choose the Harwick 960L
- Authentic Top-Grain Leather: Premium real leather seating surfaces that breathe, conform to the body, and will never flake, peel, or break down over time.
- 10-Year Frame Warranty: Shop with confidence. Your investment is protected by a 10-year limited manufacturer warranty on the rugged steel frame.
- Free Shipping Included: No hidden fees at checkout. We ship this heavy-duty commercial chair directly to your door at zero extra cost.
- Bulk & Volume Discounts: Outfitting an entire reception room, waiting area, or corporate office? Save more when you buy multiple chairs. Contact our team or adjust your cart quantity for automatic volume pricing.
- Heavy-Duty 350 lbs. Capacity: Built on a rugged, thick-gauge steel sled base with a scuff-resistant crinkle finish to support guests of all sizes safely.
- Executive Comfort & Support: Features deeply contoured cushions, built-in lower back lumbar support, and a waterfall seat edge that relieves leg pressure during long wait times.
Material Comparison: Real Leather vs. Competitor Chairs
| Feature | Harwick 960L (Genuine Leather) | Typical Competitors (Bonded/Faux Leather) |
|---|---|---|
| Warranty & Protection | 10-Year Limited Frame Warranty | Typically only 1-2 years of basic coverage |
| Durability | Excellent; resists tearing and punctures | Poor; prone to early cracking and flaking |
| Lifespan | Grows more comfortable; lasts for years | Typically starts peeling within 12-24 months |
| Breathability | High; stays cool and comfortable | Low; traps heat and causes sweating |
Specifications:
- Upholstery: Black Top-Grain Genuine Leather (Seating surfaces & arm pads)
- Frame Material: Heavy-Gauge Steel Sled Base (Black textured crinkle finish)
- Warranty: 10-Year Limited Manufacturer Warranty
- Weight Capacity: 350 lbs.
- Ergonomics: Built-in Lumbar Support & Waterfall Seat Edge
Dimensions:
- Back Size: 20.5"W x 20"H
- Seat Size: 20"W x 18"D
- Seat Height: 18"H
- Arms to Floor: 26"
- Arms to Seat: 7.5"
- Width between Armrests: 20.5"
- Overall Size: 24.25"W x 27"D x 36"H
Ten year limited warranty from Harwick. These waiting room chairs normally ship the same day from our PA warehouse (if ordered by 1 PM ET).
ADDED BONUS: Free shipping, and we only charge sales tax on this model in Pennsylvania.
What's the difference between this model vs. cheaper competitor models? This chair is made of real, genuine leather, while others use bonded leather.
Real leather: made from animal hides and features a natural grain pattern, including blemishes and imperfections. It is thicker, stronger, and more durable than bonded leather, so it costs more.
Bonded leather: created by combining leftover leather scraps with synthetic materials, such as polyurethane. It has a consistent texture and appearance, but it may emit a chemical smell. Additionally, bonded leather is thinner than genuine leather and can peel, crack, or flake over time.
Return Policy
We have one of the best return policies among our competitors!
If you wish to return an item and it is a returnable item (products noted as Special Order/Custom Order cannot be returned), contact us for an RMA within 30 days (14 days for the ERA brand).
Ship it back for a full refund. We will not deduct any original shipping charges or restocking fees from your refund. You simply pay the return shipping. Items must be returned within 30 days, in the same condition and cartons they were sent in, so save the boxes!
In the event your item is defective or damaged in shipping, we will promptly ship replacement parts. If you prefer a return, our standard return policy applies.
We reserve the right to bill you for shipping charges on refused shipments that are not damaged, or shipments returned due to incorrect addresses.
Shipping Policy
Our free shipping is available to your door or dock on all items shipped by UPS or FedEx within the 48 contiguous states. Address corrections or changes after shipment may incur charges. Items arrive unassembled or partially assembled unless noted otherwise.
Heavy Freight Deliveries
Quantity orders (typically 6+ items) and all large/heavy items require a freight carrier and may take longer to arrive.
Standard freight delivery is dock-to-dock (“tailgate”). You must be available to unload your items from the truck’s tailgate. Missed deliveries requiring rescheduling or redelivery may incur charges.
Additional Delivery Fees
Inside Delivery: $185
Includes lift gate service when requested at ordering.
Requests at delivery may cost more.
Liftgate Service: $130
Price applies when requested at ordering; requests at
delivery may cost more. Free freight covers dock-to-dock
delivery only.
Redelivery or Pickup Rescheduling: $60–$120
Per failed attempt.









