Purchase Order Policies
Before We Process Your Purchase Order
By authorizing Office Chairs Unlimited to process your purchase order, you acknowledge and agree to the purchase order terms below. Please review them carefully and contact us with any questions before your purchase order is processed.
Assembly & Delivery
All items arrive unassembled or partially assembled unless otherwise noted.
Orders containing five or more chairs typically ship by tractor trailer. Unless you have a loading dock, you are responsible for unloading the chairs from the truck’s tailgate.
If you need the shipment lowered from the truck to the ground, lift gate service costs an additional $130.00. You must specify this service on your purchase order if it is required.
Returns & Refused Shipments
Returned or refused shipments are subject to return shipping charges and a 20% restocking fee.
- You are responsible for shipping the merchandise back with return shipping prepaid.
- Merchandise must be returned in its original packaging.
- Your order must be paid in full before we can begin the return process.
- After the merchandise has been returned, we will issue your refund by check, less the applicable charges.
Payment Terms
Our purchase order terms are NET 30. Payment must be received within 30 days of your order’s delivery. Unpaid balances begin accruing charges at 2.5% per month after that period.
Past-Due Accounts & Collections
If payment is not received within 60 days of delivery, your account will be referred to Commercial Collection Corp of NY, a credit-reporting collection agency.
You are responsible for all fees associated with collecting your account. Collection fees are currently 18% of the total.
If litigation is required, you are also responsible for attorney fees, currently 27% of the total, plus court costs and suit fees.
Questions Before Ordering?
Please contact us before we process your purchase order if you need clarification about delivery, returns, or payment.
Email:
support@OfficeChairsUnlimited.com
Phone:
800-410-7494
These Terms and Conditions were last revised on 11/4/2020
